Carnival Corporation CEO Arnold Donald will take the stage at CES in Las Vegas in a few hours. Make sure to keep this page open as we will be updating it with all the details as they are announced.
Just under an hour until it’s scheduled to begin.
Gary Shapiro of the Consumer Technology Association, the ones who run CES, first to the stage
A video is playing of a girl walking through a barn, discovering old nautical memorabilia.
The video is a montage of people exploring various exotic locals. “Dreams, where will they take us. What happens when we get there”
One Cruise Experience Access Network
OCEAN is Guest Centricity. It keeps the guest experience in the center
WOW. Arnold with a bit of a magic trick to introduce the medallion! Pretty slick
It may seem small but the power it unleashes is pretty large.
OCEAN is even printed on the motherboard of the device
It can be worn as either a necklace or a watch
Developed medallions as a gift to our guests
You wouldn’t think something this simple could do all that
Video with John Padgett on the screen now
We wanted to design the compass so anybody can understand it
It allows you to know everything that’s available. Allows us yo bring personalization to the next level.
Everyone sailing will receive a medallion to their home before they sail
Ocean Ready allows you to instantly board the ship without waiting in endless queues.
Needless to say, they appear waterproof
All clips shown are specifically onboard princess vessels. I knew it was coming to them first, but it might be exclusive to them for some time.
The medallion is a smaller component of a much larger system
John Padgett to the stage now
Ocean Medallion will be with the guest all throughout the “Guest Story Line”
Every guest will have an ocean concierge that will assist them with whatever they need onboard
It’s not big data analytics, it’s about the experience
to be fair however, they’re collecting a TON of data about guests with these
There’s an array of sensors and embedded sensors throughout the vessel
Comparing a cruise experience to a smartphone
Looks like some of the sensors are already installed onboard. Could it be the Majestic Princess?
They’re having to re-engineer door locks to be comparable with the medallions
Ocean Medallions will take the service burden away from crew and allow them to interact alot more
Michael Jungen now on stage.
Going over the technical details of the medallion
All their dreams, all their needs can be anticipated.
BLE (bluetooth) and NFC onboard the devices
You dont need a phone tablet or computer, it’s all accessible through portals throughout the ship or on tv’s
All you have to do is walk up to your stateroom door and reach out and walk in
As you walk to your door, the medallion is ready by the portal, portal then verifies with the main server that you are allowed in there and then the portal unlocks the door for you. It all takes seconds
Another video about importance of guest experiances
Joe Pine to the stage
He’s an author about guest experiances
Personalized experiences create an emotional impact
A bunch more of development partners are on stage
Corporate security needs to be engineered into the core dna of the platform…..good point!
Difficulty with installation since ships are always running. You only have 10 days every three years to install the hardware. You’re also faced with cramped environments and harsh climates as well.
Carnival will be creating three original series to bring knowledge of the cruise experience to people
Two hosts from a current productions called Vacation Creation are on the stage.
Were blown away by the life changing experience you deliver to your guests
Ships will now feature Good Spirits lounge. A cross between the series featuring drinks form around the world that you can have at the bars on each ship
‘Medallion Class Ships’ will apparently be a thing.
The overly chipper hosts just took a selfie on stage….that just happened.
Then again if I ever met Arnold Donald, I might just have to take a selfie with him…..
Princess President Jan Schwartz now on stage
Ocean Medallion takes vacations to a new level
November 12 2017 Carnival will launch medallions on Princess. Regal is the first ship to get this
Medallion will launch across the entire fleet (at a later date)
This is what happens when the power of OCEAN meets the Medallion
Donald back solo on stage giving closing statements
And that concludes the liveblog. Thanks for following.